FAQ.
Products
​
-
1kg / 2kg slabs can be cut to size upon request - simply leave a note in the "add a note" feature when ordering
-
All beef, lamb and pork are sourced from supplier assured programs free range fair trade programs, which do not use anti-biotics or artificial hormone treatment.
​
​
Deliveries
​
-
We deliver Island-wide, (Monday - Saturday)
-
Free delivery for Orders above $70
-
A delivery charge of $7 will apply for orders below $70
-
Upon confirmation of your order, we will advise on the delivery date and time.
-
Same-day / Next-day delivery available upon request with additional charge
-
Specific Delivery times are possible upon request, subject to additional charge.
​
​
Payment
​
-
We accept Payment via Pay-Now / Bank Transfer upon delivery of your order. (Paynow to +65 9640 4320 James Tan)
-
For Orders above $200 - kindly pay a 25% deposit of total order upon confirmation, remaining outstanding amount to be paid upon delivery
-
Upon confirmation of your order you will receive a whatsapp notification with date of delivery, time and invoice
Food Safety
​
-
Hygiene is one of our top priorities. We ensure that high standards of food safety and management are met and kept for all products
-
Your product is processed by Food Safety Management Certified staff and in safe conditions.
-
We ensure that the cold chain is kept and maintained to delivery
​
​
Returns, Replacements, Refunds
​
Here at Cattlelog we strive to serve you the best and highest quality products at affordable prices. Your feedback and product satisfaction is important to us. If you are not satisfied with your package and delivery we want do right by you.
​
-
If you find that your order did not meet your expectations please Whatsapp or Call us at +65 9460 4320, or email Cattlelog@outlook.sg
-
Our Quality Assurance team will review the issue within 3 days
-
No delivery fee will be charged for replacement
